Calle Montaña Clara, 6 Adeje
Monday - Saturday: 8:00 to 18:00pm
Call us at +34 822 111 405
info@directotrips.com

Helpdesk - Frequently Asked Questions:

The Internet tourism market is booming and reality shows that it will continue to grow, given that more and more people are interested in planning their trips from their computer or mobile phone (Our website is designed for these devices).
At Directo Trips we have an extensive catalogue of products and services offered by companies from all over the Canary Islands: walks, guided tours of monuments and cities, outdoor activities, ticket sales, events, congresses, etc.
In this section you will find the answers to the most frequently asked questions that our users ask when browsing our website. If your question is not on this list, please feel free to contact our customer support center

Want to book?

Send us your details by email and we will call you, you can also contact us on
Tel: 34 822 111 405

more info.

Any questions?

If you have any further questions, please contact our Excursion Specialist Department directly on
Tel: 34 922 71 66 45 from 07:00 to 21:00.

Contact Us

Download our Brochure

Our excursion brochure will give you the information you need about our offers and details of them.

See catalogue

FAQs

Find quick answers to common queries

You can contact our customer support center:
34 922 71 66 45 from 07:00 to 21:00(365 days)
email: reservas@atlanticoexcursiones.com we will
be happy to answer your questions.

Using your credit card to book a room or excursion online on our WEBSITE www.atlánticoexcursiones.com is 100% safe. We use the most advanced encryption technology provided by the REDSYS company in order to protect your card details.

FAQS_C_TXT

Yes, to book by phone you can call our help center:
Tel: 34 922 71 66 45 from 07:00 to 21:00 (365 days)

You can book all the activities and products that are available on our website.

You can book all the activities and products that are available on our website.

You can book all the activities and products that are available on our website.

You can book all the activities and products that are available on our website.

Can't find the answer you're looking for? Chat with our friendly team.

Contact Us

Secure payment methods

We offer multiple payment options for your convenience and security. All transactions are protected with state-of-the-art encryption.

Credit Cards

Pay quickly and securely with your preferred credit card.

  • We accept Visa, Mastercard, and American Express.
  • Instant processing
  • Fraud protection

PayPal

Pay through your PayPal account quickly and without sharing financial information.

  • Paid with
  • Buyer protection
  • Easy returns

Bank transfer

Make payments directly from your bank account securely

  • Direct payments from your bank
  • No hidden costs
  • Auto confirm
Safe Transactions

All your transactions are encrypted and protected. We never store sensitive payment information on our servers.

Can't find what you're looking for?

Our main objective is to offer the best service to our customers.
We put our Customer Service at your disposal 365 days a year, where they will attend to your request and advise you on the best option at your request.
We are also available to help you through our Contact Form.

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CONTACT INFORMATION

If you do not find an answer to your question, please contact us directly at the following email address info@atlanticoexcursiones.com or through the following form.

Address

C/ Montaña Clara 6 Edificio Laurisilva Local 6, 38670 Adeje, Santa Cruz de Tenerife, España

Phone no.

+34 822 111 405

Email

info@directotrips.com

Working Hours

Mon - Sun: 8:00 - 17:00 (enriching)